Terms and Conditions
EcoTeam agrees to perform the work specified by the client in professional manner using every care to accomplish a satisfactory service. By orderingÂ EcoTeam via telephone, e-mail, fax or web site the client is agreeing to be bound by EcoTeam’s Terms and Conditions of Service.
We give a no obligation, fixed quotation before we start on any job (unless previously agreed). That way, you know how much everything will cost and never have to worry about hidden charges.
Our company performs the highest quality work and we back it up with our 100% Satisfaction Guarantee. If you are not satisfied with any area cleaned, we will re-clean the area. Any concerns relating to our workmanship must be reported within 30 days after completion of work or after that date cleaning work may be subject to a service charge.Â By using EcoTeam, you are agreeing to these terms and accepting any results of the service excepting our “return and redo” policy listed above.
There is no guarantee implied or expressed that all urine odor and or stains will be removed. Our 30 day free guarantee does NOT apply to urine spots / stains.
Areas/rooms over 250 square feet will be charged as two or more areas. We reserve the right to refuse service to any customer.Â All commercial carpet cleaning must be scheduled one week in advance. Minimum service charge for carpet or upholstery is $99.
Carpet is damp during and after cleaning. Care should be taken when walking on damp carpet to non carpeted surfaces to avoid slipping. Care should be taken when walking on damp tile to avoid slipping.
The Client may cancel / skip a cleaning visit by giving at least 24 hours notice. Otherwise if not notified on time EcoTeam will charge $25. In the event that a cleaner travels to the clients house on the designated day and the client is not in or the cleaner cannot gain entry to the property the client shall be liable for the cleaners traveling cost ($25+).
Specials and Offers
Specials and offers can be combined. We charge extra (unless previously agreed) for pet stains, extremely soil carpet, carpet protector,and deodorizer. Please call for details on our specials.